FAQ

Perform the server configuration (Onyx database installation) on a PC that is running the entire time the practice is running. If a network server is available in the practice, use that machine to install the database. However, it is not necessary to have a server operating system on the database host PC.

Yes, it is. Each license includes a primary authorization key for the practice network and a secondary key for a stand-alone home installation. Of course, instead of being on a desktop computer, the standalone database can also be installed on a laptop. The only requirement is that both databases are licensed for the same practice name. Data can be synchronized between the two instances using what are called Exchange-Containers. If both databases are available on the same network, the OnyxSync tool can be used for synchronization.

All updates must be installed on the server! All local OnyxCeph³ ™ applications must be closed before the update is started because sometimes the server program or specific database tables must also be replaced. On the server, after the language selection, click on the "Update Server" context menu option and carefully follow all the tips displayed by the update program.

No, all clients are "notified" of the update when OnyxCeph³ ™ is restarted locally for the first time after the server update and automatically downloads the most recent files from the server.

You must distinguish between network and local Onyx settings. Open the settings dialog box via the menu Options | System options on the local workstation. Different groups of settings are summarized on vertical tabs. Detailed information on specific settings is available in the context-sensitive help available for each tab separately.

In Panel VDDS-Media tab | Patient Data | enable the Adopt Master Data by VDDS-Media checkbox to configure OnyxCeph³ ™ to take over patient master data from third-party software applications (such as practice management software). In addition, specific third-party software settings may be required, which must be provided by the manufacturer of that software. Please also contact the manufacturer to find out if VDDS support is supported by their product.

All the data and all the local and global parameters are saved in the Onyx database of the server in the folder . \ Onyx3Server. However, to save this data, it is not possible to copy this folder at runtime because there are open tables of the SQL database program in the subfolder . \ Onyx3Server \ OnyxDB. For this reason, use the internal backup tool OnyxDBServer.
You can also use an external backup program able to stop and restart services (in our case: service OnyxDBServer.exe) with the help of a script command, before the resp. after the backup is done.

Open OnyxDBServer with the tab | Backup | Manual | as described above and start the data restoration by clicking on the [Restore Data] button. Note that the data restoration can only be performed when OnyxDBServer is stopped.
In case the image folder . \ Onyx3Server \ Pictures has been backed up separately, as recommended above, it must be copied manually before restarting OnyxDBServer.

• Delete all images from the tabs | Images-2D Data | and | Images-3D Data |.
• Delete all slides from the Presentation-Slides tab
• Delete all data from the recycle garbage can
• Delete the patient record via the menu Patient | Delete Patient